I've had my s5 max for 8 months and have had no issues. A few days ago it started acting funny and wasn't cleaning, it would say positioning and go in circles. If it did move around, there was no pattern, going in circles, not cleaning correctly. I tried resetting hoping it would work again, and still is lost. It stays in the same spot going in circles and doesn't create a map. I tried emailing support and haven't gotten a response. Please help! This was $600 there is no reason it shouldn't be working!
HI, i have a similar problem with my S5, could you fix your vaccum??
replied to you on https://forum.roborock.com/discussion/2417/roborock-cleaning-pattern/p1
Hello,
I found that you emailed us and figured it out by removing the dryer sheet stuck in the wheels.