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Google Home - Roborock Application

Arda 278 9 0

Google Home - Roborock Application

Arda 278 9 0

Hello there,

I tried adding my s5max to Google Homebut is not working. I am stuck where it’s connecting the roborock app with google home. During this process, google home response 1st as “Account linked” and the very quickly with a second reponse as “Sonething went wrong. Try again.”Please I need an answer to this. Thanks

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  • Arda

    *Something went wrong. Try again.” I also dont have chance to unlink from Google Home. Then I retried wiht Google Linked Account page to unlink and tried again. I am using Roborock App on IOS(up2date) This problem started yesterday. I tried resetting roborock S5 Max, deleting google home, deleting roborock, remove/ade roborock to app. Using a new account but all failed. Please Help

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    RR_Support
    RR_SupportStaff Member02/14/2021      13:36
    @Arda:

    Could you try to link your Roborock app to Google Home one more time to check if the issue is resolved or not?

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    Arda
    Arda02/14/2021      14:07
    @RR_Support:

    Thanks, issue is solved around 11.30 a.m. GMT+3.

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    Arda
    Arda02/17/2021      17:23
    @RR_Support:

    The problem started again in same way, could you help


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