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Roboroc s5 max navigation problem

NgaCao 250 6 0

Roboroc s5 max navigation problem

NgaCao 250 6 0

My roborock s5 max have navigation problem, if i dont put mopping mount and cloth everything fine.


But if i put mopping mount and cloth the problem occur.

Can anyone help me?




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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out. Please try the following:

    1. Could you please lower the water level and test if the robot can work fine with the medium water level?

    2. Please empty the water tank and a dry mop cloth, and install them to the robot to see if the issue will still exist.

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    NgaCao
    NgaCao09/29/2021      07:37
    @RR_Support:

    Hi,

    1. I already lower the water level but still have the same problem.

    2. If i take off the mop cloth, it working fine!I


    try to cover the tire with something and put the mop cloth with low water level and everyhting working fine.

    I think the main problem is the rubber tire dont have enough grip.


    Like0
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    RR_Support
    RR_SupportStaff Member09/30/2021      14:22
    @NgaCao:

    Glad to hear that you figured it out!

    I personally agree with you the issue may lie in the wheels. We suggest you keep observing the robot's performance for a few more runs. If there's anything else that we can help with, pls feel free to contact us.

    Best regards.

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    Perfios
    Perfios10/04/2021      12:20
    @RR_Support:

    hi

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  • Perfios

    hi

    Like0
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    RR_Support
    RR_SupportStaff Member10/13/2021      15:59
    @Perfios:

    Hi, thanks for reaching out. Is there's anything we can help?

    Like0
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