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S5 Max no more no-mopping zones

YnnaD 237 3 0

S5 Max no more no-mopping zones

YnnaD 237 3 0

Hi,

I deleted my map because of erratic behaviour when mopping (the robot went up and down over the same track). I’ve used the quick scan mode and so far so good. No i’m trying to set up the map using no-go zones, but I also want to setup a no-mop zone but I can’t find the option no longer in the app (iPhone). I can only see “Invisible wall” and “No-Go Zone”. Am I doing something wrong?

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  • RR_SupportStaff Member

    Hello,


    Thank you for taking the time to reach out to Customer Support and we are sorry to hear about the trouble you are having with your device.

    Would you please clear the cache or reinstall the app and try again?

    Best regards.

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    YnnaD
    YnnaD11/24/2022      18:16
    @RR_Support:

    Hi,

    Yesterday an update for the app came out and fixed the above problem. Now there is an option to create a n-mop zone again. So it’s fixed again! Thnx for your reply…

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    RR_Support
    RR_SupportStaff Member11/26/2022      10:14
    @YnnaD:

    Hi, thanks for the updates! For more help, feel free to contact us!

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