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Can update firmware from new version of the app

Zord 252 2 0

Can update firmware from new version of the app

Zord 252 2 0

My friend just bought a new S7 and installed the latest app in his Fairphone. It works but when he enters the robot he does not see an option to upgrade the firmware as I see in old version (2.3.46).

As reported here https://forum.roborock.com/discussion/5169/roborock-app-does-not-work-on-my-samsung-phone-with-android-11/p1 I could not make newer versions of the app work in my own phone. With the old version I could update the firmware for him.

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  • Zord

    We found an option to upgrade outside of the robot menu but not to upgrade for an individual robot inside the robots menu.

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    RR_Support
    RR_SupportStaff Member02/13/2022      10:17
    @Zord:

    Hi, thanks for your updates.

    May I know the firmware has been installed or not? We will forward your feedback to our tech team and hope they can address the issue soon.

    Best regards.

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