Roborock Points
How to earn Roborock Points
How to earn Roborock Points
- 1、New users: 100 points (Newly registered accounts only)
- 2、Sign in /per week : 1 point (Once per week)
- Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
Hello, the side brush on our Q7 Max gets stuck/tangled in the carpet every time. It is not very high pile, and non of my other robot vacuums have done this before. Is there a solution? Perhaps a side brush that does not have the thick rubber on it?
Hi. I just bought a Roborock q7max, but I cannot fint a space in my apartment where I can place the docking-Station with recommended and sufficient clear space around it., except from underneath the bed. Can I place it there? What are the consequences if I eg. put the docking station in a corner so that it has 50cm clearance on one side and 1,5 m clearance in front of it?
Hi. I just bought a Roborock q7max, but I cannot fint a space in my apartment where I can place the docking-Station with recommended and sufficient clear space around it., except from underneath the bed. Can I place it there? What are the consequences if I eg. put the docking station in a corner so that it has 50cm clearance on one side and 1,5 m clearance in front of it?
OK, I have repeatedly tried to add items to the cart and see a way to use points, there is NO WAY TO DO THAT! If I go to the points page on the store I can only add ONE ITEM to use for a couple points, you can't keep shopping and add a second item, and you only get $5 off the item this way. Why should we make multiple purchases instead of being able to make one with multiple items?
This is a giant scam because it says here "2.The threshold for deducting points: The number of points in a user’s account must be ≥ 450. You can use points to deduct up to 100% of the total price of an order (not including tax, shipping, and insurance)."
So you are supposed to be able to use points to pay for an entire item, but you are completely unable to do so anywhere on this web site/store, IT'S IMPOSSIBLE!
OK Roborock, what's the deal here? Why can't I buy 2 items and use all my points to do so?
Where can i get answers to my questions concerning my S7?
S7 MaxV Ultra Dock Initial Fill
Is there a process I need to follow to cause the dock to fill the unit's mop tank the first time?
S7 MaxV Ultra
How do I add multiple cycles to a scheduled run? I can add it when I manually start a room clean, but see no way to add it to a schedule.
Using Android App and latest firmware 2.25.50
Hi - My s8 pure ultra dock says Dustin “not installed”. I’ve checked everything and checked the bag but I can’t seem to be able to fix the error. Any suggestions?