Hello, i have roborock s5 max and after 4 months of use (latest firmware 3.5.8_1026), roborock get an issues. I read the support forum and several people already post the same issues but i think there are no fix on this issues yet.
After the firmware update 3.5.8_1026, roborock usually move in circular like avoiding empty obstacle in front of it. This usually happen when roborock on mop mode.
But when its only on vacuum mode, roborock will move normally.
I dont know what cause the issue, i already check the wheel, clean all sensors, factory reset, and the issue still persist. Since there are so many customer complaining the same issues, please fix this ASAP.
Here the video :
Serial Detail :
Model : roborock.vacuum.s5e
Serial number : R0517S02310306
Firmware version : 3.5.80964
Plug-in version : MIMDX_928
Thank you very much