Roborock

 

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  E25 dead doesn’t even turn ON

  Hey Roborock, my E25 (which I loved) suddenly stopped working! I found it completely dead on his dock last night and it won’t turn ON or charge! What’s going on?! Reliability issues?!

  Alex 12/11/2019 12:56 19 1 0 0 points
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  Spare Parts for my S4

  How can I order a spare filter or brush for my S4? Roborock support gave me the following link, but it does not have any spare parts for the S4. https://www.amazon.com/s?me=A2NZXCP1D8DIIH&marketplaceID=ATVPDKIKX0DER

  Master AUTO 12/11/2019 14:59 18 2 0 0 points
• Comments3
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  Mop

  What is mop/gentle mode? Can robot only mop with mop mode enabled?

  Emma 11/27/2019 06:54 177 3 0 0 points
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  E35 won't connect to Mi app

  Hi there, I cannot get my new E35 connected in the Mi home app. I am using an Android, (Motorola G6 plus), and it always times out. I've got everything right in the list of suggestions (phone is connected to the network, 2.4ghz, etc). I have been a…

  Mel 12/11/2019 20:15 22 1 0 0 points
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  Could not reach a specified room

  When I try to use the mihome app to send the vacuum to clean a specific room, it initially acts like it's working, only it pauses shortly after leaving the dock, spins around and says, "Could not reach the specified room, going back to the dock…

  Prose 12/12/2019 08:48 13 1 0 0 points
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  error 11 wont go away

  got s5 new from amazon. after using for 3 days, error 11 strong magnetic fields shows up and the bot is no longer working. try to do factory reset which is no way to be found on the support site and working on it for 2 hours i finally give up. i …

  Richard 12/12/2019 05:00 14 1 0 0 points
• Comments1
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  Auto-Resume

  We just got our Roborock E-25 yesterday and are loving it. The one question I had is how to set-up auto-resume? Our main floor is rather large, so it cleaned about half of it before returning to its charging dock. I assumed it would begin cleaning a…

  robofan 12/10/2019 15:16 23 1 0 0 points
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  Room selection in MI App

  I have the S55 and the Roborock is not supported yet. So I need to use the MI App. how can use room selection in the app?

  Jamesdean 12/05/2019 22:35 131 6 0 0 points
• Comments1
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  More no-go zones + virtual walls

  Currently the S5 Max has 10 no-go zones and 10 virtual walls. It is completely NOT enough. I need more zones and walls!!

  Gog 12/10/2019 19:36 28 1 1 1 point
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  Roborock s6 notifications

  Have never received notifications regarding vacuuming status, e.g. job complete, errors, etc on my Galaxy s8 using the mi Home app. Any suggestions? Thank you

  Eli 12/06/2019 02:33 39 3 0 0 points
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  Not cleaning the whole room

  Hi just got the s5, it starts cleaning an mapping and map shows whole room but it only ends up cleaning a smaller area not the whole room? Any way to fix this? it runs for like 5 mins then says it's done cleaning and goes back to dock, but only clea…

  BK 12/05/2019 17:57 79 1 0 0 points
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  Question on rooms

  I have the E35. I just got it. I can’t figure out how to have it clean on different levels and rooms. Is there a way to have it go in one room and keep the mapping. Name the room, then do the next? Then when cleaning I can say clean the “X” room? I…

  Urban 12/06/2019 15:47 46 1 0 0 points
• Comments1
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  How do I register my product

  There's no way to register the product. How do I get 25% off accessories if I can't register?

  Who 12/08/2019 01:25 59 1 1 1 point
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  Set direction of cleaning

  Only one complaint so far of my S5, I can not set the direction of the cleaning lines. With the mop on the hardwood, going perpendicular to the hardwood slats puts some dirt in the lines between the slats, i would like it to rotate the direction of…

  Thom 12/08/2019 14:53 23 1 0 0 points
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  Rocorock S55 no map

  Hello For a long time now, the map cannot load :( How can i get it to work? Read somewhere that changing region to china mainland would help. But it says that it won´t let the app operate there and shuts down. I´ve tried almost anything. Is…

  wnik 12/09/2019 12:21 33 1 0 0 points
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