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  Open/closed door detection

  I have set my robot to clean the house daily. Because I don't need every room cleaned, i just close the doors of the rooms that don't need cleaning. If I come home, I sometimes want the robot to clean a room, which had a closed door during the scedu…

  dkzv 05/29/2020      14:15 40 0 0 0 points
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  S5 Max gets lost when returning to dock

  Hello, After the latest firmware update, I find that the robot starts to randomly wander around after announcing that cleaning is complete and that it is returning to the dock. If memory serves, this does. It happen when the robot returns to the doc…

  VacuumMonk 05/24/2020      02:37 86 5 0 0 points
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  Spot cleaning: add 3.0 m x 3.0 m and 6.0 m x 6.0 m for bigger area?

  I am using Spot cleaning a lot, however quite often the 1.5 m x 1.5 m seems too small. Would it be possible to add options: 3.0 m x 3.0 m 6.0 m x 6.0 m or even make this user configurable?

  Danijel 05/27/2020      10:50 32 3 0 0 points
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  Roborock S5 - white light of death

  Hi, the On/Off Button started blinking very fast with red light while my Roborock S55 ws in the dock. Once I tried to turn it off it started blinking again very fast but this time with white light. I tried again to turn it off – but no effect; I pre…

  Dom 05/21/2020      07:51 93 7 0 0 points
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  S5 Max support for 2 floors?

  What is the best way to clean 2 floors? Should I carry only robot upstairs? Or do I have to carry the dock too? What about maps? There are 3 maps, which one do I select for upstairs? And the main question: is multi floor really supported as adver…

  Danijel 01/02/2020      12:52 5.5K 14 1 1 point
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  How-To -- Multi Floor

  We received the firmware update to support multiple floors, and that the vacuum automatically detects which floor it is on. Well, I put the vacuum on the first floor and had it start, and it just adding onto the existing map it seemed. All the no-go…

  Debtoine 05/10/2020      15:58 456 6 0 0 points
• Comments2
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  Turn off

  Hi. Can the S5 Max be turned off when its not in use? For example if I leave the house for a few days.

  Bogdan 05/28/2020      16:17 33 2 0 0 points
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  About Questions and Answers Category

  Hey friends, It’s all about #Roborock# products Q&A here. You can ask all the product questions and we’ll help you deal with them as fast as we can. We also encourage you to share answers with other users if you know how to solve the problem…

  RR_Support 11/26/2019      09:52 910 24 9 9 points
• Comments1
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  Can I buy a second docking station for 2nd floor?

  I would like to buy second docking station so that I don't have to carry the dock to my 2nd floor. I is possible to buy second docking station?

  Danijel 05/27/2020      10:33 125 1 0 0 points
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  Where to see my suggestion status?

  I have submitted a few enhancement suggestions for the software: where can I see the status of this topics?

  Danijel 05/27/2020      10:44 29 1 0 0 points
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  Multi-floor maps, multiple docks?

  With the new firmware and multi-floor maps, do I need one docking station per floor for this to work?

  oysteili 05/27/2020      10:08 97 1 0 0 points
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  is there an issue with your server right now?

  27-may 11am IST , when I enter the robot via the Roborock app, I get "loading map" spinning and nothing else. app and robot were working fine only a couple of hours ago. tried cleaning cache, which didn't help thanks

  anonyless 05/27/2020      08:17 125 5 0 0 points
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  Roborock S6 Pure Doesn't Connect to Wifi

  I just started using the Roborock S6 Pure tonight. It works great so far except we couldn't figure out how to connect it to our wifi. We have an Asus Router that automatically connects devices to a 2.4 or 5GHz connection but the robot won't connect …

  chria5000 05/28/2020      00:46 31 2 0 0 points
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  Suggestion for Roborock S6

  I just started using my Roborock S6 Pure but noticed it doesn't pause cleaning when the dust bin is full unless you stop it. Would it be possible to change that through a software update or make it a feature in the Mi Home and Roborock Apps? Also, i…

  chria5000 05/28/2020      01:38 17 0 0 0 points
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  Mopping Improvement

  Can you add a Y-shape mopping option? I believe that it would improve the mopping performance if the robot would mop in a Y-shape pattern similar to other mopping robots. It seems like it would be a fairly simple software upgrade to provide this o…

  DanKirk 02/21/2020      03:28 89 1 1 1 point

 

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