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  S5 MAX - door dedection issues since firmware 01.08.76

  Hello, I have a lot of problems with "improved room dedection" since the last 2 firmware updates. It looks like that the robot dedects a room change more fast now - and since that change it cannot bypass any doors any more. Once a door is …

  da_muhhh 07/19/2020      14:04 396 9 2 2 points
• Comments4
  Views120
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  Name rooms in Roborock app and control by Google home

  Hallo,  I'm a fresh user of the Roborock S6 pure. I have a question. It strikes me that I can rename the room on the map only in Mi Home App and on the other hand I can't control the vacuum cleaner by voice by the Google Home by linking with this ap…

  Pawelm 07/27/2020      11:35 120 4 1 1 point
• Comments1
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  My roborock has an #8 error

  I do not what to do... I cleaned after every time i use... help!!!!

  Ale García 08/06/2020      18:45 20 1 0 0 points
• Comments1
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  Error 14 Battery error s50

  Hi, I have 2 Roborocks (an s50 and an s5 max), one for upstairs and one for downstairs amazing things and such a time saver. About 4 weeks ago my original s50 decided that it would come up with this error and stop charging. I looked online, found th…

  Hydrans 08/06/2020      07:23 19 1 1 1 point
• Comments1
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  mapping and defining rooms

  Just got a S6 Pure yesterday and let it map part of the house. That went great. Tonight I tried to have it map the rest of the house (all on one level). When it went into a new area it just kept doing the same area over and over. How to I train it r…

  Dlars 08/05/2020      02:14 49 1 0 0 points
• Comments1
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  Unevenly cleaning

  Why does the robot travel so unevenly? And in the same places several times? https://forum.roborock.com/uploads/449/W1CIACCO3HYX.jpg

  Caroline 08/03/2020      19:14 39 1 0 0 points
• Comments4
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  s6 map shift after firmware update

  I updated firm ware on my s6 to 3.5.8_2076. But now the map seems to be shifted and the home location of the robot has also been changed on the map. When I choose "edit map", I can no longer recover my previously saved map. Is there a way …

  yuheng 08/01/2020      17:53 115 4 1 1 point
• Comments34
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  Roborock s6 map

  Hi. I've been a happy roborock s6 user for over a year. With the latest firmware using the mihome app I have recently experienced my map shifting several times with the rooms no longer being the same as when I set up the maps. I no longer see the a…

  Eli 06/14/2020      14:41 609 34 2 2 points
• Comments16
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  News

  Remote Viewing Software Feature on the S6 MaxV

  Roborock S6 MaxV users, We have enabled wonderful eyes on Roborock S6 MaxV Now!  We will be releasing a software feature named “Remote Viewing”  Starting time: July 30th  App: Roborock App What can a Roborock S6 MaxV user experience?  He will be ab…

  RR_News 07/30/2020      06:22 709 16 2 2 points
• Comments5
  Views671
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  News

  AMA! / Questions Collection

  Hello Roborock users,  We have launched our latest S6 MaxV and conducted a giveaway recently and we know that many of you are curious about the performance of it.  We’re excited to tell you that we invite our winner of the lucky draw @Em Ber and 3…

  RR_News 05/27/2020      02:08 671 5 2 2 points
• Comments2
  Views26
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  Suggestions

  Add route configuration (room 1, room 4, room 5) - integrate into timer, manual mode, Alexa (S5 MAX)

  Hello, I saw that you have added room selective cleaning into the "timer menu" --> which is already a good improvement. But what would be better is a "route configuration": E.g.: Route 1: Sleeping room1, Bathroom, Toilet (with…

  da_muhhh 08/05/2020      11:11 26 2 1 1 point
• Comments0
  Views9
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  Suggestions

  Disable room

  Hi, I got the S6 MaxV, and it's a great vaccumer! I was wondering if it's possible to either "disable" cleaning in a room, or completely delete a room from the map? The vaccumer recognizes the outside of our house, through the windows in…

  Kenneth 08/06/2020      15:29 9 0 0 0 points
• Comments9
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  S4 stops in one place on kitchen floor

  Our S4 has recently started to to something strange. When we assign it to clean our kitchen floor it will get to the end of the cleaning and instead of going back to the dock, it will just sit in one place going full blast on suction but not moving.…

  Keith W. 07/27/2020      17:12 73 9 0 0 points
• Comments1
  Views47
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  Suggestions

  Option to adjust movement speed of Roborock S5 Max

  Hi, I have a Roborock S5 Max and we love this machine, it is scheduled to do cleaning during the night. Because of the scheduling we cannot use the "gentle mode", now there is a other support question for that but let me describe our sugg…

  Robomoppie 08/03/2020      09:34 47 1 0 0 points
• Comments1
  Views18
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  Service centre

  Where is the service centre for robot vacuum cleaner in Jakarta, Indonesia. I have 2 s5max and 3 mijia c1 and only 1 of Mijia C1 has problem. It is noisy like the part inside is not properly installed. Thank you

  Linda 07/30/2020      22:38 18 1 0 0 points

 

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