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  Question: Lack of light source during cleaning

  Hello, Is the S6 robot cleaner supposed to perform cleaning in complete darkness? Thank you!

  dragos_h 06/18/2020      09:46 54 1 0 0 points
• Comments8
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  Roborock s6 pure

  I've had my roborock s6 pure for about a month now and very satisfied with its performance. However occasionally the robot gets confused and clean randomly eventhough the map has been set correctly. What could have been the cause? The other time it …

  Loco_lin 06/12/2020      01:25 73 8 0 0 points
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  Firmware update stuck every time Roborock s6

  I had the Roborock S6 for a few months now. Everytime I try to update the firmware it gets stuck at some point. Say 25%. After some time, I can select update options again and sometimes it stays stuck at the same value and other times is moves …

  atlasx2001 06/17/2020      13:08 71 1 0 0 points
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  HOW TO REPAIR ERROR 1 ON ROBOROCK S5

  i ALREADY APPLIED 9 VOLTS TO MOTOR AND IT FIXES IT FOR ABOUT 30 MINUTES AND MOTOR STOPS. ANY IDEAS

  MARS 06/18/2020      00:16 32 1 0 0 points
• Comments0
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  S5 Max Cannot Mop

  I bought this device 3rd of May and used just for cleaning until yesterday. Yesterday I filled the water tank and attach the mop cloth. Started a room cleaning with clean and mop mode but it just clean the room and not mopping. Do you have any idea …

  Selfish81 06/18/2020      06:50 42 0 0 0 points
• Comments3
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  Roborock E35

  Hi, I have asked my wife to send me roborock e35 from Korea (I am current living abroad for work) but she was informed that the shipping company (like DHL etc) require MSDS to make sure the it can be transferred by air cargo. Can you help me with t…

  khk 06/14/2020      05:17 27 3 0 0 points
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  roborock s50

  In recent days, the cleaner has been taking time to start pumping from the moment he says he starts cleaning. In addition, it was constantly pumped at low power, although I switched to high power, I tried to reinstall the app but it does not change …

  renanirt 06/16/2020      19:26 22 1 0 0 points
• Comments5
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  S6 Fan Speed Doesn't Change

  Our original black Roborock S6 worked fine for two months then began stopping in the middle of carpets with "brush jammed" errors. Tried new brushes, cleaned everything, no change. We sent it back for repairs, and it came back white inste…

  Ted 06/10/2020      16:37 59 5 1 1 point
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  Automatic empty

  I just replaced my roomba i7+ with a RoboRockS6MaxV; No regrets as the battery life of the Roomba was terrible and the fact that it couldn't operate at night was laughable. That said, i do miss the automatic dust bin emptying system that the i7+ h…

  Daggit 06/10/2020      22:09 79 2 0 0 points
• Comments5
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  Minimum height to clean underneath furniture S5max

  I am considering buying a S5max and wonder whether it would be able to clean underneath my furniture which has a height of 10cm? In other words, what is the minimum height required?

  Kat 05/10/2020      18:20 136 5 0 0 points
• Comments0
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  Map Saving and More Maps

  Storage is very inexpensive nowadays and the fact I can only have a few maps is a bit ridiculous. Also, the fact I cannot save a map, or prevent one from being deleted, is a bit ridiculous as well. On occasion I want to make a small change to a map …

  Bink 06/15/2020      17:33 47 0 0 0 points
• Comments3
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  Roborock lost

  Hello i have a problem with my roborock it keeps making random cleaning lines as if its lost and it doesnt continue cleaning , i have a bright floor does this affect its work , here is a map attached https://forum.roborock.com/uploads/721/F9L3KEBBV8…

  Robo 06/04/2020      11:45 94 3 0 0 points
• Comments1
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  Will S5 support Multi Floors for sure?

  Hi Roborock Support Team, I just bought S5 a couple days ago and seem love it. However, I have two floors in my apartment and realized it doesn't support multi floors at this moment. Could you please confirm S5 will get the update to support multi f…

  Max H 06/14/2020      16:03 93 1 0 0 points
• Comments2
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  Adding unreachable new room

  Hello, I have the following issue with my RRs6pure. It’s determined a perfect map of my home since I have used it a score of times. In addition a have a balcony with a threshold high enough that it has never been overcome by rr. Today I cleaned up …

  Ulysses 24 06/14/2020      17:31 35 2 0 0 points
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  How to schedule a single room to be cleaned

  I do not see any option to schedule a single room to be cleaned. (Or a set of rooms). Basically, i want a subset of my saved map to be cleaned at 3am but there is no way to specify what to clean via the scheduler. I must be blind, as this is a pr…

  Daggit 06/13/2020      20:48 74 2 0 0 points

 

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