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• Comments30
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  Side brush stuck in carpet

  Since the roborok can sense when it is on carpet, can it be programmed to turn off the side brush while on carpet? The side brush can easily get tang…

  S6PureUser 05/30/2020      14:44 2.8K 30 7 7 points
• Comments1
  Views12
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  Connecting my Pure 6 is not working

  I have got a new roborock pure 6 and its not connecting to any of the phones. showing that connection to the device has failed. I want to reset the…

  Pure 07/12/2021      13:38 12 1 0 0 points
• Comments2
  Views34
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  Delete or Rename Room

  I have reached the number of names. How can I delete or rename a room name? In advance I thank you for your help regarding this matter.

  Veronique 07/11/2021      02:08 34 2 0 0 points
• Comments2
  Views20
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  Product registration

  Where can I register the product? I can't find the link.

  Ramiro 07/11/2021      04:46 20 2 0 0 points
• Comments1
  Views31
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  S7 room limit reached

  I have 15 rooms divided and roborock s7 says that the room limit is reached. Would it be possible to increase the room limit further?

  Robonoob 07/08/2021      22:13 31 1 0 0 points
• Comments1
  Views74
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  Leaving water in the tank

  I just got an S7 (my first Roborock). I know it says to not leave water in the tank but I want it to mop while I'm at work. I work 9-5 and have it se…

  MichelKesin 07/01/2021      16:15 74 1 0 0 points
• Comments1
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  Roborock is leaving tons of streaks. Any suggestions?

  I've tried putting a new mop on it and adjusting the water level settings and its still steaking like crazy. I get less streaks with a new mop but it…

  PristoMiky 07/03/2021      16:08 50 1 0 0 points
• Comments1
  Views31
  Follows0
  Votes2
  
  Suggestions

  Secondary Carpet Sensor

  Hi, I have an S7 and it works great, however when the front half of the robot is on hardwood floor and the back half is on carpet, the robot thinks i…

  Alex 07/07/2021      19:02 31 1 2 2 points
• Comments0
  Views19
  Follows0
  Votes0
  
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  Roborock App Multi Task Queue Feature

  Hello, I am using Roborock S5 Max and Roborock Android app.  When i want my robot vacuum to do different tasks i need to wait for first one to end be…

  S5MaxUser 07/06/2021      15:51 19 0 0 0 points
• Comments1
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  S5 max factory reset fail & not responding

  My Roborock S5 max recently went through an update and then was shown offline on the App. When we got home we saw both button lights are slowly flash…

  Sean 07/05/2021      19:43 55 1 0 0 points
• Comments51
  Views8.2K
  Follows4
  Votes10
  
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  S5 max avoid black long hair carpets

  At home we do have a long hair carpet and the S5 max stops in front and doesn't clean it at all. It seems that the robot thinks it a deep dark hole. …

  kotiks 01/22/2020      11:39 8.2K 51 10 10 points
• Comments1
  Views14
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  Vacuum is not charging

  It has been in the charging station for 16 hours and not charging

  V vi 07/02/2021      12:25 14 1 0 0 points
• Comments1
  Views29
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  How to connect roborock to google home

  how can i connect? What is mi account?

  V vi 07/02/2021      10:22 29 1 0 0 points
• Comments1
  Views32
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  Error turning on

  Yesterday got the vacuum. Today the device is offline. When i try to reset it by pressing both buttons it says error. Any solutions to this?

  V vi 07/02/2021      09:42 32 1 0 0 points
• Comments3
  Views75
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  Votes2
  
  Suggestions

  Travel/cross only line in the map

  Please consider this (naive) suggestion for the S6 Max V software. I have 1-2cm high doorsteps between rooms. The robot handle these doorsteps like a…

  RobotIdea 04/14/2021      18:49 75 3 2 2 points

 

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