Roborock forum

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  E20 Vacuum unable to communicate with Roborock App on Android phone through Hitron CGNV2

  In my first post I had a mistaken assumption. The information to follow is correct...Tech specs show my Hitron Gateway to use 2.4 GHz wi-fi. On my ph…

  New Owner 12/12/2019      18:37 200 3 0 0 points
• Comments13
  Views591
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  Discussion

  When will the new version come?

  I have a S4 and it is good! Because I am moving into a new house, I need one more robot! I knew you have a newww version with the mop self-cleaning!!…

  Leody 11/11/2021      03:50 591 13 1 1 point
• Comments4
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  Adding fresh water line and dirty water lines to the S7 Dock

  I love this machine, my entire house is tile flooring and it is hard to keep up with cleaning it everyday. Having a dog doesn't help. My only gripe i…

  RoboKoree 09/14/2022      18:16 1.4K 4 3 3 points
• Comments3
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  Register

  How do you register the robot? I couldn't find a link anywhere on your site.

  brian 04/10/2020      23:48 4.3K 3 0 0 points
• Comments13
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  Suggestions

  About Suggestions Category

  Hey friends, It’s a #Roborock# platform for you to voice here. Just give your suggestions and we make changes happen. Please be kind and make inter…

  RR_Suggestions 11/26/2019      09:58 1.2K 13 6 6 points
• Comments3
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  New House-S6 Can't clean in single charge but recleans same rooms after chargings

  I have moved into a new home so I cleared the old map from the app. I started the vacuum and let it do it's work and mapping the new area. Since the …

  Scoobybri 03/15/2023      21:12 188 3 0 0 points
• Comments6
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  I'm in Dubai. Where can I buy a Roborock S6 MaxV?

  Hi, I'm in Dubai, UAE. Please can you tell me how to purchase a Roborock S6 MaxV? Is there an authorized reseller here in Dubai? Thanks, -Simon

  Jaggers 02/25/2021      08:22 276 6 0 0 points
• Comments12
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  Suggestions

  Voices

  Will there be other English voices added to the S5 Max?

  DanKirk 01/11/2020      18:13 1K 12 2 2 points
• Comments7
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  Counterfeit

  I am looking to purchase a used S6 and want to make sure I purchase an authentic S6. Are there counterfeit S6s on the market and how can i different…

  Telxonsym 12/23/2020      18:29 571 7 0 0 points
• Comments2
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  Suggestions

  Firmware Issues

  So this is mainly directed at anyone in the Roborock software engineering department that cares for a little constructive feedback. I was a Roborock …

  Guitar185 02/21/2022      17:37 421 2 0 0 points
• Comments3
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  9 months of non-use - battery suggestions?

  Hi - I'll be leaving my S8 Ultra for approx 9 months in a home where the power will be off. The temps will be fairly cold 30-50 degrees F. Suggestion…

  JWH 09/04/2023      14:11 120 3 0 0 points
• Comments3
  Views410
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  Q5+Support

  Hello - I received a Q5+ 2 days ago. I have questions about Q5+ features, programming, accessories., and such. The manual is not helpful and I cannot…

  JAB 05/01/2022      18:55 410 3 0 0 points
• Comments9
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  Discussion

  Carpet recognition Roborock S6

  I've seen on youtube reviews that on roborock s6 max and I think the new S7 the map marks the carpets on the maps so you can know easily how to set u…

  MaxwellMiky 05/20/2021      19:00 1.2K 9 0 0 points
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  Electromagnetic field sensor

  how to deactivate electromagnetic field sensor, which is no longer needed by anyone and causes only problems for many people? Can you do the option (…

  Adrian 04/07/2021      20:24 296 5 0 0 points
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  Can the S7 scratch delicate floors?

  Hi, i'm thinking of buying a S7 but found some articles of people complaining about scratches on their floor because of the four tips of the brush c…

  Bram 11/08/2022      17:11 1.6K 6 0 0 points