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  Dust bin cleaning

  Hi , I have the roborock s7 ultra. everything works fine but latly the the unit dosnt clean the dust from robot dust bin. The sucktion function work…

  Rafael 12/02/2022      06:27 218 1 0 0 points
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  Managing maps

  For some reason I am not able to rename the hallway to hallway,. I get a message saying that name exist. Which I did before but I ended changing it …

  Alx 12/01/2022      17:18 170 1 0 0 points
• Comments3
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  Side brush gets tangled in carpet

  I had a Neato Botvac for 7 years that recently quit working. I didn’t realize how convenient it was to have. Neato does not have a self-empty option,…

  Disappointed 10/29/2022      02:09 430 3 0 0 points
• Comments1
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  Out of the box failure to dock/charge

  Title basically says it. Roborock S7 started off rotating on dock after docking command was given, then wandering off. It would stop, then wander off…

  Sean 12/01/2022      00:40 262 1 0 0 points
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  No dustbin installed error on S5 Max

  Hi everyone! I've been a happy Roborock S5 Max user for a year. But lately I keep getting 'No dustbin installed' message whenever I started the robot…

  VeganPeace 11/29/2022      22:23 1.2K 1 1 1 point
• Comments3
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  S7+ LiDAR sensor error 1

  Hello Support, Our new (2 months) S7+ is consistently giving an Error 1 today after working for a couple of months. The error 1 started after washing…

  AH 11/24/2022      22:28 1.9K 3 0 0 points
• Comments33
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  Cleaning under couch?

  My S5 used to always clean under couches at first, but recently it stops doing so. There is definitely enough room under the couch for the vacuum. A…

  RVD26 02/08/2020      18:03 11.6K + 33 4 4 points
• Comments3
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  S6 Pure map / navigation issues

  Hi I am having continuous issues with my S6 Pure mapping and navigation. For several weeks this has been my experience: 1. Map the house. 2. Spilt …

  Jono 11/19/2022      05:00 585 3 0 0 points
• Comments2
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  Disconnect wifi issue roborock S5

  I had two problems with my roborock s5. first problem: the app my hime is VERY BAD. It can't load the maps, it's very slow. Problem 2: when I send …

  Missnamis 11/27/2022      21:18 268 2 0 0 points
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  Hungarian voice pack and language for S7

  Dear support team, When can I use it?When to expect?Where is the development going? Br, Andrea

  Andrea 06/28/2022      12:05 489 4 0 0 points
• Comments1
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  [Lowest Price Ever] Biggest Discount for Roborock S6 Robotic Vacuums

  Hello Rockers, We're having the Amazon Gold Box Deals of our S6 versions, the prices are dropped to the lowest ever. Deal info are listed as follow…

  RR_Deal 03/19/2020      07:21 815 1 0 0 points
• Comments5
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  S7 Maxv Can't vaccum a black rug

  S7 maxv not able to vacuum my black rug. Video: https://youtu.be/TEIjGOVRXfU

  Leo 05/17/2022      20:08 1.7K 5 1 1 point
• Comments3
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  Lowest Price for Roborock S6 MaxV Robot Vacuum Cleaner

  Hi all, Our S6 MaxV Robot Vacuum Cleaner with ReactiveAI and Intelligent Mopping is having the Amazon Gold Box, its promo price is $591.44, the disc…

  RR_Deal 03/09/2021      03:46 5.3K 3 0 0 points
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  Ore for new vacuum

  I really want to use my ores to buy another vacuum. Just not sure how to get the codes to use on Amazon.

  Mlo 11/26/2022      15:54 122 1 0 0 points
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  Suggestions

  Dry mopping hardwood floors

  Dry mopping, ie. lightly wiping floors with a dry microfiber cloth is commonly used for cleaning hardwood floors. It would be awesome if in my Roboro…

  Molly 11/26/2022      10:52 148 0 1 1 point