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• Comments6
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  Discussion

  "Test" message

  Early this morning (NYC time - 3:45 and 3:47 AM) I received 2 separate messages via the Roborock app (Android) that just said test. Does anyone know…

  EAK 03/19/2020      11:36 229 6 1 1 point
• Comments2
  Views225
  Follows0
  Votes1
  
  Suggestions

  Feature Request: Mopping behavior - Rotating on spot

  It is bugging me for the time I have the S5 Max - I would like to make the robot mop with another behavior before it goes in straight lines. I think …

  hans dampf 01/16/2021      12:39 225 2 1 1 point
• Comments1
  Views223
  Follows1
  Votes1
  
  Support

  Mop Wetness Width

  I have an S7, it is working great however the 'width' of the wet mop trail isn't the full width of the mop head. I do wet it completely before the ru…

  Wiley 02/06/2022      18:36 223 1 1 1 point
• Comments1
  Views217
  Follows0
  Votes1
  
  Suggestions

  S6 MAX V

  Purchased MAX V about a month ago. Prior to the MAX V I used the iRobot S9 and Shark IQ bots. Both worked well on our tiled floors but failed miser…

  GE 06/25/2020      23:41 217 1 1 1 point
• Comments5
  Views216
  Follows0
  Votes1
  
  Promotion

  Point system is purposely misleading customers

  I can’t use the 6000 points I have because to use the points for an entire purchase you must have a vacuum in the shopping cart, which I have no need…

  CB 06/08/2023      16:16 216 5 1 1 point
• Comments6
  Views212
  Follows1
  Votes1
  
  Support

  S5 Max avoids parts on the map without any obstacle. So is USELESS.

  Goodmorning, there are two treads about this problem but no resolution yet. My S5 Max (and also ones of other users) avoids zones of the map withou…

  Paolo 12/02/2021      09:06 212 6 1 1 point
• Comments2
  Views212
  Follows0
  Votes1
  
  Suggestions

  Permanent Zones

  Hey guys, Im a new S7 owner and our new family member is doing a great job. The only problem is, that I can't define a permanent zone. I want do mark…

  KarelSoel 08/26/2021      10:21 212 2 1 1 point
• Comments1
  Views209
  Follows0
  Votes1
  
  Suggestions

  Glowing robot icon on map

  Sometimes it’s very hard to see the current location of the robot on the map, because the icon is just a white circle and with all the horizontal and…

  Chuckkay 09/09/2022      17:52 209 1 1 1 point
• Comments0
  Views204
  Follows0
  Votes1
  
  Suggestions

  Allow us to specify carpet pile type for each carpet

  In our house we have a mix of low pile carpet (suitable for the mop) and medium pile (not suitable for the mop). If I could specify the pile type in…

  Muxje 08/14/2022      14:50 204 0 1 1 point
• Comments1
  Views196
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  Support

  Side Brush & Medium to Thick Pile Carpet Suggestion:

  PLEASE! I have an E4 and I am actually very surprised by and happy about the cleaning it can do on my carpet. However - the side brush/sweeper twists…

  883 11/01/2020      01:31 196 1 1 1 point
• Comments0
  Views196
  Follows0
  Votes1
  
  Suggestions

  Carpet cleaning suggestion S5 Max and cleaning logic

  Hi, I have a two carpets and half meter of laminate floor between them. One carpet is thick and other thin. S5 Max have no problem to go on thin carp…

  SHH4b 11/27/2020      19:13 196 0 1 1 point
• Comments2
  Views196
  Follows0
  Votes1
  
  Suggestions

  Feature request: Check when used the vacuum or the mop

  To help improve the Roborock product, I will be joining the forum. I have spoke with co-owner Simon and told him that I would add some feature reques…

  Mr-Famous 03/15/2020      14:12 196 2 1 1 point
• Comments0
  Views192
  Follows0
  Votes1
  
  Discussion

  Recent update

  Since recent update I can't select option to Clean Room > 3x. This option is now only available with zone cleaning. Any idea why they changed it?

  E 04/19/2020      10:39 192 0 1 1 point
• Comments1
  Views191
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  Votes1
  
  Support

  Multi-level resume

  I have a q5 and live in a 2 story house. The dock is on the 1st floor. I have mapped out both floors. On the 2nd floor, the vacuum gets about 85% …

  j2hamster 08/30/2023      23:45 191 1 1 1 point
• Comments1
  Views188
  Follows0
  Votes1
  
  Support

  Roborock S4: Loading Map

  My new Roborock is struggling with the app while cleaning. The app stops updating while the vacuum is cleaning and the dock/pause buttons don't work…

  thetrev68 08/12/2020      21:44 188 1 1 1 point