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  Roborock S7 cliff sensor error

  Hi, I keep experience cliff sensor error after using S7 for 5 months. I only use it on hardwood floor. I tried clean sensor, restart, move to differ…

  Teng 04/22/2022      08:02 581 1 1 1 point
• Comments7
  Views3K
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  Roborock S50 Cliff sensor error

  One day, my S50 stopped working. When you try to turn it on, you hear an error 4 message about a defective cliff sensor. The S50 was not mechanically…

  bartoszsin 05/05/2020      06:44 3K 7 0 0 points
• Comments8
  Views1.1K
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  Can't find path out from under couch

  Hi I have the docking station for my S5 under my couch. There isn't really any danger of it becoming stuck, and the vacuum can find the dock without …

  Øystein 04/19/2020      08:44 1.1K 8 1 1 point
• Comments3
  Views674
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  app not working

  Does anyone have any idea how to get my app to actually work!? I sign in with the same username and password as I do to login to this account and ev…

  Jsiss 04/18/2022      16:29 674 3 1 1 point
• Comments1
  Views173
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  very bad service

  I sent my H6 for warranty(the mode button is not work). I purchased it on 12/05/2021. after fixed(not sure if it was fix or not), they sent back my H…

  Marsfoto 04/18/2022      23:01 173 1 0 0 points
• Comments1
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  Roborock is not cleaning the room after the firmware update

  Ever since, I updated the firmware version to 02.15.00, it is not able to clean the room as per the map or selective room and then after it comes out…

  mik 04/18/2022      01:45 253 1 0 0 points
• Comments1
  Views839
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  My Roborock S7 won't start cleaning even battery is fully charged

  Hello, I bought Roborock S7 less than a year, so far I was very happy with its performance, it's a good machine. Last week I face a problem that the …

  Harris C A Titus 04/13/2022      02:05 839 1 0 0 points
• Comments4
  Views380
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  s6 MaxV issue

  Why does the app say my robot is offline when it's not? This just happened, I was using the robot and app two days ago. Using updated app. I've tried…

  cym 03/31/2022      21:16 380 4 0 0 points
• Comments1
  Views178
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  Divide room feature is brain damaged

  https://forum.roborock.com/uploads/255/J6D93RPXCOMD.png How can this be so inconsistent and complex?? why is it not working for cases like this one?

  GugD 04/09/2022      15:54 178 1 0 0 points
• Comments2
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  Create map with or without movable objects in place?

  I’m awaiting delivery of a Roborock S5 Max which I plan to setup with the Xaiomi Home app (so I can use with Home Assistant too), however, I’m lookin…

  JB 04/03/2022      10:03 2.7K 2 0 0 points
• Comments1
  Views404
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  Roborock S6 accessories (spare parts)

  I have a Roborock s6 - and would like to buy some spare-parts like brushes etc. Where can I buy those ORIGINAL accessories? Are there any officals s…

  DiogoFernandes 04/04/2022      15:31 404 1 0 0 points
• Comments1
  Views409
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  Roborock Dyad Floor Cleaning Solution

  Hi. It seems that I can't order your Floor Cleaning Solution as no one ship it outside USA. Can you please add an option to world wide shipping ? C…

  Ronen 03/29/2022      06:16 409 1 0 0 points
• Comments1
  Views193
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  Roborock s5 max cannot vacum nicely

  Please help, I dont know why my roborock cannot vacum at that place ( inside the square ). Even though there is no obstacle at that place. Sometimes …

  Yulyana Huang 03/16/2022      15:17 193 1 0 0 points
• Comments1
  Views8K
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  Add a room to an existing map

  Is there a way to add a room to the map? There is a room we didn't allow the S5 into originally but now want it to clean. It knows the room exists a…

  Tonyg 03/25/2022      21:20 8K 1 1 1 point
• Comments1
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  Roborock doesn't move

  Good afternoon, I have issue with my Roborock S6. As you can see on the video(see the link below) it doesn't want to move. spinning into a direction …

  Nickova21 03/24/2022      12:51 504 1 0 0 points