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  No dustbin installed error on S5 Max

  Hi everyone! I've been a happy Roborock S5 Max user for a year. But lately I keep getting 'No dustbin installed' message whenever I started the robot…

  VeganPeace 11/29/2022      22:23 1.4K 1 1 1 point
• Comments3
  Views2.5K
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  S7+ LiDAR sensor error 1

  Hello Support, Our new (2 months) S7+ is consistently giving an Error 1 today after working for a couple of months. The error 1 started after washing…

  AH 11/24/2022      22:28 2.5K 3 0 0 points
• Comments33
  Views12.4K
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  Cleaning under couch?

  My S5 used to always clean under couches at first, but recently it stops doing so. There is definitely enough room under the couch for the vacuum. A…

  RVD26 02/08/2020      18:03 12.4K + 33 4 4 points
• Comments3
  Views673
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  S6 Pure map / navigation issues

  Hi I am having continuous issues with my S6 Pure mapping and navigation. For several weeks this has been my experience: 1. Map the house. 2. Spilt …

  Jono 11/19/2022      05:00 673 3 0 0 points
• Comments2
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  Disconnect wifi issue roborock S5

  I had two problems with my roborock s5. first problem: the app my hime is VERY BAD. It can't load the maps, it's very slow. Problem 2: when I send …

  Missnamis 11/27/2022      21:18 302 2 0 0 points
• Comments4
  Views563
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  Hungarian voice pack and language for S7

  Dear support team, When can I use it?When to expect?Where is the development going? Br, Andrea

  Andrea 06/28/2022      12:05 563 4 0 0 points
• Comments1
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  [Lowest Price Ever] Biggest Discount for Roborock S6 Robotic Vacuums

  Hello Rockers, We're having the Amazon Gold Box Deals of our S6 versions, the prices are dropped to the lowest ever. Deal info are listed as follow…

  RR_Deal 03/19/2020      07:21 843 1 0 0 points
• Comments5
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  S7 Maxv Can't vaccum a black rug

  S7 maxv not able to vacuum my black rug. Video: https://youtu.be/TEIjGOVRXfU

  Leo 05/17/2022      20:08 1.9K 5 1 1 point
• Comments3
  Views5.4K
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  Lowest Price for Roborock S6 MaxV Robot Vacuum Cleaner

  Hi all, Our S6 MaxV Robot Vacuum Cleaner with ReactiveAI and Intelligent Mopping is having the Amazon Gold Box, its promo price is $591.44, the disc…

  RR_Deal 03/09/2021      03:46 5.4K 3 0 0 points
• Comments1
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  Ore for new vacuum

  I really want to use my ores to buy another vacuum. Just not sure how to get the codes to use on Amazon.

  Mlo 11/26/2022      15:54 145 1 0 0 points
• Comments0
  Views178
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  Suggestions

  Dry mopping hardwood floors

  Dry mopping, ie. lightly wiping floors with a dry microfiber cloth is commonly used for cleaning hardwood floors. It would be awesome if in my Roboro…

  Molly 11/26/2022      10:52 178 0 1 1 point
• Comments1
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  Support

  wash with Roborock S50: best mix and solve problem exiting water

  Hi to all! I have 2x Roborock S50. I want to know your custum mix for washing! I try both water and detergent but I never found a very best-mix! What…

  holyhope 11/23/2022      12:30 465 1 0 0 points
• Comments3
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  S5 Max no more no-mopping zones

  Hi, I deleted my map because of erratic behaviour when mopping (the robot went up and down over the same track). I’ve used the quick scan mode and so…

  YnnaD 11/19/2022      16:27 253 3 0 0 points
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  Ore

  How do you use the ore. I get that you use it by purchasing on Amazon. It says to message rr_deal but not sure how to do that.

  Mlo 11/25/2022      16:48 124 0 0 0 points
• Comments1
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  Support

  New wifi network

  Hi , can I connect the s6 to a new wifi network via the mi home app? If not, can you please tell me how to do it?

  Th 11/18/2022      12:53 388 1 0 0 points