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  Q5 and 220V

  Hi! Tell me, please, does Q5 model support 220V/50Hz? Thank you!

  serg499 09/19/2022      04:35 131 1 0 0 points
• Comments5
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  s5 MAX - Mopping - No Water coming out

  Bought it 2 weeks ago - Vacuum works great. Tried mopping today - No water coming out. Blow Air in - Water comes out from other hole Suck water from…

  dreamz 10/19/2020      01:35 43.1K + 5 0 0 points
• Comments1
  Views454
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  How to permanently disable "return to dock"?

  Just got the S7 and am overall very satisfied. However, I do not wish to use the "return to dock" feature. How do I permanently disable it?

  Alex 09/13/2022      03:38 454 1 0 0 points
• Comments2
  Views5.4K
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  Main brush issue

  Hello I am so annoyed with this error message. Need to babysit the whole time and keep pusing the start button. Error Message: Roborock S6: Main bru…

  MG 08/27/2022      20:04 5.4K 2 0 0 points
• Comments1
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  Won’t divide room

  I’ve been using Roborock S7 for about 5 months now, when I purchased it and it was mapping for the 1st time - it did split all the rooms and even ba…

  NadiaL 09/10/2022      22:41 711 1 0 0 points
• Comments1
  Views240
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  S7Max can't find dock

  Just opened the S7Max - placed it a foot from the dock and it can't find it. What's the issue?

  Doan 09/07/2022      00:12 240 1 0 0 points
• Comments2
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  Roborock Q5 main brush

  I have had the unit almost 2 months now and love it, the only issue I am having is the vacuum main brush unit arbitrarily falls off at times. My gue…

  Randall 09/04/2022      13:15 2.5K 2 0 0 points
• Comments3
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  S7 - Separate Docking Station on each floor

  Can I put a second charging/dock station on a separate floor of the house? I saw a similar question for the S5, but wanted to make sure the answer ap…

  Rocky 11/20/2021      01:02 2.8K 3 0 0 points
• Comments1
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  Roborock S7 MaxV - Cannot update firmware

  My app tells me there is a firmware update for the robot, but everytime I try, it starts downloading then immediately goes to "Download failed&q…

  Ross 09/02/2022      17:48 469 1 0 0 points
• Comments3
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  Roborock S7 MaxV device offline

  Hi, I just purchased a new S7 MaxV which is very impressive. I have experience some issues with the device lost connection with WIFI. It would conne…

  ArtY 08/22/2022      05:44 623 3 0 0 points
• Comments1
  Views131
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  S7 has no manual

  Where is the manual for the S7? The book that comes with it doesn't tell you how to get the vacuum to sweep a previous map or any of the things you c…

  Sres 08/30/2022      18:39 131 1 0 0 points
• Comments1
  Views616
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  Brand New Out of the Box S7 maxv internal error

  This thing doesn't work out of the box. All I get is error after error; cliff sensor error, internal error, and others. Can't even do a quick map. …

  Tom C 08/30/2022      06:39 616 1 0 0 points
• Comments1
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  S4 Charging issue

  I have had unit since March with no issues. Starting yesterday the charging lights are on flashing but if I hit start nothing happens. I have clean…

  Cshel85 08/27/2022      20:09 223 1 0 0 points
• Comments1
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  Loading Map stuck

  Hi, My Roborock S6 App is stuck on the "Loading Map" mode. Also, none of the cleaning history maps appear. This began when I tried to start…

  Sccrwoohoo 08/25/2022      13:13 559 1 0 0 points
• Comments1
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  Message capteur à nettoyer s6 max v le 23.08.2022

  bonjour, depuis quelques jours mon roborock s max v me fait parvenir les messages suivants : "Les capteurs n'ont pas été nettoyés depuis un bon …

  Nath 08/23/2022      09:33 775 1 0 0 points