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  S6max lost after moving dock/base ?

  Hi there, I am using the Roborock S6 max and I like it very much. I have 2 floors and I made 2 maps and it's working great. The dock is on the ground…

  binbinhfr 03/19/2021      13:40 508 1 0 0 points
• Comments8
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  Roborock S5 Max Connection offline

  my S5 Max was working amazing for two months however running into a wifi connection problem today and have tried all the reset methods so far and sti…

  CCpotato 03/18/2021      16:41 313 8 0 0 points
• Comments11
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  Device offline

  My roborock s5 max works well until today it shows device offline in the app. I have tried reboot the machine and reset the WiFi connection, neither …

  appleeatkitten 03/01/2021      01:54 989 11 0 0 points
• Comments1
  Views181
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  Can I save a spotclean area?

  I have a wooden floor, with a small carpeted area. On this carpet stands a table the children usually eat. The carpet requires regular spot cleaning.…

  Rbrck 03/18/2021      12:45 181 1 0 0 points
• Comments1
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  Cliff sensor broken

  One of my S5 max cliff sensor has a split in the plastic clear cover. Is it possible to buy/fit a replacement or is it the whole sensor that needs re…

  Vander 03/17/2021      17:42 451 1 0 0 points
• Comments1
  Views173
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  Can't find a "mopping mode" in the roborock app

  I've attached the mop successfully. then I go to the app and look for "mopping mode" and there's nothing that resembles that in any of the …

  Schwab43 03/17/2021      17:23 173 1 0 0 points
• Comments1
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  We have a 4S Max and it is Offline - can not manage it.

  I have a 4S Max and in the Roborock App on my Andriod is showing it is offline... It is driving me nuts and I can not seem to get it to come back onl…

  Weberonwheels 03/12/2021      18:20 78 1 0 0 points
• Comments14
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  Roborock S5 Error 4 Cliff sensors

  I've been dealing with Roborock support on the above topic for some time now and found out that the infrared leds on the 2 left cliff sensors are not…

  mfthomaz 10/26/2020      20:34 1.3K 14 0 0 points
• Comments1
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  Mop Function Not Working

  Hey A month after use, the mop bracket stopped dispensing water. i've tried all the steps mentioned in previous posts with no luck. (check air hole…

  dcostar 03/10/2021      05:26 290 1 0 0 points
• Comments2
  Views461
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  Roborock S5 Max accessories

  Hello, I have Roborock S5 Max, trying to find a vendor who sell original accessories for vacum mashine. I'm looking for HEPA filter, side brush and …

  svetozart 03/09/2021      20:43 461 2 0 0 points
• Comments2
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  Roborock S55 Not at all connecting to WiFi | Please Help

  Since 2 days I am trying to connect my roborock s55 with the WiFi ,but its not connecting.I have tried multiple methods. Have resetted the wifi ,have…

  Vansh 03/07/2021      13:27 355 2 0 0 points
• Comments1
  Views476
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  Laser distance sensor malfunctioned.

  Hello. I have an Roborock S50, which today got the error "Laser distance sensor malfunctioned. Try turning the laser head to make it isn't block…

  lucalis 03/07/2021      12:46 476 1 0 0 points
• Comments1
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  Occasional Beeping on Charger

  my RoboRock makes a chiming sound/beeping every few hours when its on the charging dock. It does this even during the do not disturb timeframe. It di…

  Tom 03/03/2021      19:51 484 1 0 0 points
• Comments9
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  Google Home linked, but Roborock doesn't respond to Google Home

  I got a roborock s4 a few days ago and it has been working just fine. For the first day, when I linked roborock to Google Home, I could give a voice …

  ike 05/22/2020      22:50 2.7K 9 0 0 points
• Comments6
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  Google Home Linking Issues?

  Anyone else having ongoing problems with linking to google home? It worked fine until roughly 2 weeks ago when there were reports of "server iss…

  S1093 02/26/2021      23:48 768 6 2 2 points