Roborock forum

Discussion List

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  "Go" predefined zone

  Dear Roborock support. There are a lot of people all around the world with carpets or places where two high contrast areas are detected by the vacuum…

  NikiBiki 06/23/2020      11:24 601 6 1 1 point
• Comments1
  Views176
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  Roborock s5 max cannot vacum nicely

  Please help, I dont know why my roborock cannot vacum at that place ( inside the square ). Even though there is no obstacle at that place. Sometimes …

  Yulyana Huang 03/16/2022      15:17 176 1 0 0 points
• Comments1
  Views6.6K
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  Add a room to an existing map

  Is there a way to add a room to the map? There is a room we didn't allow the S5 into originally but now want it to clean. It knows the room exists a…

  Tonyg 03/25/2022      21:20 6.6K 1 1 1 point
• Comments1
  Views324
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  Roborock doesn't move

  Good afternoon, I have issue with my Roborock S6. As you can see on the video(see the link below) it doesn't want to move. spinning into a direction …

  Nickova21 03/24/2022      12:51 324 1 0 0 points
• Comments1
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  Roborock S6 max v: No voice, can't connect to its wifi

  Hi folks, I have a strange problem. It is a 1 year old roborock max v. Unable to connect to roborock even after charging for 30 mins as I can't s…

  snb 03/23/2022      01:55 1.3K 1 0 0 points
• Comments3
  Views1.5K
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  Closes the door during cleaning

  https://forum.roborock.com/uploads/678/DFZMZADM1470.jpg I usually have the doors half open so the robot can clean behind the door, and it works on al…

  gibbe 03/13/2022      13:36 1.5K 3 0 0 points
• Comments1
  Views144
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  Error internal kurde reboot système

  Hello, I have a problem. when I launch a cleaning with or without the application it starts started and immediately it stops and it says error inter…

  Kiss78 03/19/2022      19:38 144 1 0 0 points
• Comments5
  Views966
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  can't update firmware on Roborock S7

  Hi guys, I can't update firmware on Roborock S7. I need to use the Xiaomi Home app to use my Roborock with Home Assistant and the app says: Firmwar…

  peterc 03/09/2022      06:51 966 5 1 1 point
• Comments1
  Views168
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  Roborock U10

  Hi. Thank you whats the difference between Roborock U10 and Roborock Dyad ?

  Ronen 03/12/2022      20:29 168 1 0 0 points
• Comments1
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  I’m at a loss at this point

  I’m so unbelievably frustrated at the state of the firmware at this point I feel like I has chosen a different robot vacuum company. This kind of gar…

  Guitar185 03/12/2022      16:34 236 1 0 0 points
• Comments6
  Views380
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  Aliexpress seller not fulfilling warranty after sendind them a Roborock S7 for repair

  Hello, I am creating this topic from Europe. I now this is a US only forum, but since there is no EU forum, and i haven't received feedback from robo…

  colemauro 01/11/2022      11:05 380 6 0 0 points
• Comments2
  Views4K
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  VibraRise Stuck error keeps coming

  Hi, I have a Roborock S7 and i love it! But there is one big issue with it. Every run it gives a vibrarise stuck error and makes a clicking noise. It…

  RJ 02/14/2022      11:22 4K 2 0 0 points
• Comments3
  Views280
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  Are the last maps stored on the device? (S5 Max)

  We have a house with two floors. The maps for both floors were created using the Roborock app. Everything works wonderfully. Now my question: What do…

  SilasP 08/25/2021      06:24 280 3 0 0 points
• Comments3
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  Positioning error

  The unit just slowly spins counter clockwise and say positioning over and over

  Grant 03/07/2022      17:21 1.3K 3 0 0 points
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  Roborock S5 support

  Why no support for S5 in Roborock app? You basically have support for all products but your S5. Why is this? Is the S5 one of your best selling produ…

  johnhidey 03/06/2022      21:28 340 1 0 0 points