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  Mapping colors

  My Q5+ started its mapping. Every room is blue, except for a green and an orange room. Robot did not go into the orange area to map it. Any suggestio…

  franker 10/14/2022      17:09 26 1 0 0 points
• Comments1
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  My S7 is recording me???

  I came home and the S7 on the dock keeps repeating, "You are currently being recoded? Anyone know what this is about. Can not find anything on …

  JJMacJr 10/11/2022      22:09 65 1 0 0 points
• Comments15
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  Is there a way to force return to the last good map?

  My S6 got confused somehow on its run a couple of weeks ago, and the map got messed up. It thinks the border of a room is in the middle of a wall, an…

  glinko3 10/12/2020      22:11 564 15 1 1 point
• Comments10
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  S5 Max Can't Function with Mop Attached

  Hi, I've had my S5 Max for a little over a month, and it works great with the vacuum mode; it will go through the whole house in an efficient and log…

  Schmuckford 05/27/2020      23:18 685 10 0 0 points
• Comments1
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  S7 Maxv Ultra not able to clean mop - Any pointers?

  I am having a strange issue with my S7 MaxV Ultra with the dock that cleans the mop and empties the dirt bin. After my Vacuum run over cat poo (Did n…

  Mattycee 10/08/2022      23:56 36 1 0 0 points
• Comments5
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  Discussion

  H6 Cordless

  I think the flex tube would be the most useful to me. I could clean under the stove, washer, dryer and fridge plus get to hard to reach places! I wis…

  TiffyBrow 06/05/2020      14:52 174 5 0 0 points
• Comments1
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  Suggestions

  Need a new s5 charging dock.

  Where can I purchase a new dock for my s5 vacuum? It is NOT the s5 max. My dock had a mishap with some water and no longer works.

  Megan 06/22/2021      15:24 40 1 0 0 points
• Comments0
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  Suggestions

  Roborock cleaning direction

  I would like the feature of being able to change the orientation of the roborock cleaning direction. I use the mop function and I want it to mop in t…

  Wes 10/11/2022      22:34 23 0 0 0 points
• Comments3
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  Hungarian voice pack and language for S7

  Dear support team, When can I use it?When to expect?Where is the development going? Br, Andrea

  Andrea 06/28/2022      12:05 51 3 0 0 points
• Comments1
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  Promotion

  Bundle promotions

  How often are new bundle promotions rolled out?

  Mluckyb85 10/02/2022      19:37 41 1 0 0 points
• Comments34
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  News

  New!!! S7Max Ultra--Everything Made Easy

  Dear Roborock fans: No matter tackling from occasional cleaning to often cleaning, here comes Roborock S7 MaxV Ultra. With Empty Wash Fill Dock, S7Ma…

  RR_News 01/04/2022      13:06 3.7K 34 1 1 point
• Comments35
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  S5 Max cannot use mop anymore - Bugged path + stuck itself in the middle of an empty room

  Hello, It has been more or less a week that I am experiencing issues with the mopping on my S5 Max... I received it brand new around April this year,…

  Freyja 12/22/2020      09:47 3K 35 1 1 point
• Comments3
  Views190
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  Issues with S7 MaxV Ultra - 3 days old!

  Hi, just got it 3 days old. Went into every imaginable menu. I'm experiencing few issues and have few questions.  2 story building + basement. Dock o…

  XtremeMaC 09/25/2022      01:04 190 3 0 0 points
• Comments1
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  Roborock S5 not moving

  So, my Roborock S5 has been having a lot of faults recently, which I have solved, but this one I can't figure out. The robot either moves back and fo…

  AncheFaults 10/03/2022      18:52 26 1 0 0 points
• Comments2
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  Software issue: multiple maps

  I’m two days into my new MaxV 7 ultra. It works great but I can’t figure out how to create multiple maps. I thought I could just copy my one good ma…

  Robby2 09/29/2022      13:30 46 2 0 0 points

 

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