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  S6 on new firmware making strange turns and cleaning only half the room

  I started a room cleaning and the Roborock S6 randomly made these circular turns. It missed the top part of the room and made strange turns. This is …

  glinko3 08/13/2020      21:46 525 1 0 0 points
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  S5Max Navigation Issues

  Hi there I have a S5Max and lately it's having navigation issues. It's constantly deviating from inexisting obstacles and it loses a lot of time and…

  Guiler 11/30/2020      11:38 524 10 0 0 points
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  Vacuum going backwards and getting stuck at walls

  Had my unit for 1.5 yrs. Used weekly. Two weeks ago it started to get stuck at walls and appears to be attempting to go backwards. I have cleaned all…

  ABC 10/17/2020      17:29 524 1 0 0 points
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  S4 Wheel Module Replacement

  Does anyone know if wheel replacements are available for the S4? My left wheel is very difficult to move compared to the right one and I'm getting an…

  Billy 06/14/2023      15:37 523 1 0 0 points
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  S7 with two docks?

  I’m wondering if anyone has tried this yet. I just got the S7 and the auto emptying dock. Loving it so far. My home is two levels, so would it make a…

  jiklomiki83 08/14/2021      10:06 523 1 0 0 points
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  Roborock S5 cliff sensor

  Hello, I recently updated to the new firmware 3.5.002008 and I am unable to run my vacuum. I keep receiving the cliff sensor (error 4). I have tried …

  robo 10/01/2020      01:00 523 1 0 0 points
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  Q7 Max Plus Leaving Dock By Itself

  Hello. I bought a Q7 Max Plus last week and i have a problem for last 2 days. Roborock leaving it's dock when i sleeping at night. When i wake up, i …

  WWAUSA 12/03/2022      06:46 522 4 0 0 points
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  Roborock S5 is not charging

  Hi, my roborock s5 has stopped charging, I put it on the dock, it says "Charging" and after 2 seconds is stopped charging, and there is not…

  Dan 03/20/2021      11:29 522 5 0 0 points
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  S6 MaxV: Not mapping certain room & drives in reverse against wall

  Hey everybody! With an area of more than 340m2 we have a pretty big office. All on one flat open space. We tried to create a complete map, but it fai…

  Nick 01/06/2021      18:33 521 5 0 0 points
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  The Seller’s Warranty

  I bought Roborock S55 from AliExpress in February this year. The offer included 3-year warranty. After 3 months my Roborock just stopped working (on/…

  Dom 09/17/2020      10:15 516 3 0 0 points
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  roborock

  Hello All, I'm a huge fan of roborock products and I bought nearly anything of the latest products in a preorder. So with the roborock dyad and I nee…

  ShaniFrye 12/23/2021      22:02 515 13 0 0 points
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  No go zone - S55

  Hello. I have Roborosk S55 and I am very satisfied user. However, when it comes to using "No go zones", i keep experiencing difficulties. S…

  zeljka 05/14/2020      12:22 515 1 0 0 points
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  Worse performance of the carpet mode function

  On latest fw i noticed worse performance of the carpet mode function.  The vacuum cleaner start the maximum power after entering the carpet, but im…

  VANT 06/10/2020      00:10 514 4 0 0 points
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  Cleaning products for moping

  Hello. Is it ok to put cleaning products with the water inside the tank for moping? Thanks a lot

  Lorena BB 03/26/2020      11:36 514 6 0 0 points
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  Roborock S501-01 Boot failure

  I have tried all combinations of button presses with reset on & off dock. Nothing works. Buttons do not respond. I have used this less than 1 …

  SD 03/04/2023      21:05 511 1 0 0 points