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  Multiple floors are no longer supported by S6 MaxV

  With the iOS app update 2.3.26, the floor selector button has disappeared. I contacted the Roborock support and they told me that the robot should be…

  Vernor 01/13/2021      20:45 206 4 0 0 points
• Comments6
  Views1.9K
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  Roborock S50, unable to upgrade to a newer firmware version again (3.5.7_002008)

  After the purchase, the Roborock S50 was updated to the 3.5.7_002008 firmware and it worked for about 10 months. One night I heard it goes back to th…

  elkaszokus 01/12/2021      21:19 1.9K 6 0 0 points
• Comments14
  Views2.9K
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  Votes3
  
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  Multifloor Mapping for S4

  Can anyone confirm whether or not multi floor mapping will be coming to the S4. I was under the impression that it was, but if it isn't then I may wa…

  Huey 05/28/2020      21:50 2.9K 14 3 3 points
• Comments1
  Views92
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  T7 Connection Fail

  Hi, i have a new one roborock T7, i have tried to connect with apps Mi Home and tried Roborock apps too, both of them cannot connect with my device. …

  agusman 01/10/2021      08:28 92 1 0 0 points
• Comments1
  Views658
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  S5 Max Maximum Mapping Range?

  For convenience our Roborock S5 Max 's docking station is located at the very far end of our 'Rectangle' shaped house being ~98ft in width. Everytime…

  GoGo 01/14/2021      07:56 658 1 0 0 points
• Comments3
  Views140
  Follows1
  Votes0
  
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  Watertank for S6 MaxV and S7

  Hi All, is there anyone can help me? I have watertank for S5 Max. Could it be used at Roborock S6 MaxV or new S7 Roborock?

  BC88Shop 01/11/2021      15:40 140 3 0 0 points
• Comments5
  Views1K
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  Roborock doesn't connect to the phone

  Hello. My new Roborock E4 doesn't connect to the phone, almost all the time its out of network. Sometimes Wifi turns on for a moment and then turns o…

  Oleksandra Viazovska 01/10/2021      05:26 1K 5 0 0 points
• Comments3
  Views138
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  Roborock S4 - "Extremely" disappointed in carpet cleaning ability

  I'm am very disappointed with this vacuum for which I had high hopes for. This vacuum is only a week old. This vacuum was not cheap. It does not wor…

  Chris 01/09/2021      22:40 138 3 0 0 points
• Comments2
  Views189
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  Votes0
  
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  S6 Pure map issues

  I had the maps working great, then I tried to divide a room. The app (up to date) locked up, so I restarted it. When it restarted the different zones…

  John 01/12/2021      01:04 189 2 0 0 points
• Comments3
  Views824
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  Firmware 01.13.28 was another step backwards

  I was excited to see 01.13.28 available for my S5 Max. I had every hope that it would put the map selection back on the home page where it belongs, a…

  TallerGal 01/09/2021      20:43 824 3 0 0 points
• Comments1
  Views192
  Follows1
  Votes1
  
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  Roborock S5 does not connect anymore in version 3.5.7_002008

  Hello guys, Since a few weeks I have a problem with my Roborock S5, that I cannot fix. It was running on the software version 3.5.7_002008 for months…

  Nicolas2705 01/10/2021      17:43 192 1 1 1 point
• Comments1
  Views383
  Follows0
  Votes0
  
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  No Maps showing up starting today

  Hi there, Something wrong with my xiaomi home app. It used to show the map that has been screened by RoboRock but somehow today it got stuck in loadi…

  viny3n 01/10/2021      16:43 383 1 0 0 points
• Comments1
  Views151
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  Roborock s5 Max não conecta com google home.

  Bom dia... preciso de ajuda.. estou ha alguns dias tentando vincular o app Roborock no Google home.... ocorre que faço todo o processo, insiro o usuá…

  Wvinicius 01/10/2021      19:59 151 1 0 0 points
• Comments9
  Views2.1K
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  Roborock sometimes returns to dock right after starting ?

  Hi ! My roborock s5 max returns within minute back to the dock saying "cleaning done, returning to the dock." ? If i after this start an ar…

  Tontze 12/07/2020      15:08 2.1K 9 0 0 points
• Comments1
  Views196
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  Children Lock

  Hello, My 2 age old son is playing home and power button from morning to sleeping. You wrote something at 02/2020 under another persons question that…

  Vuuuu 01/10/2021      08:09 196 1 0 0 points