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  Roborock s50 stop working when battery is on 70%

  Hi, Recently the robot stops working after the battery reaches 70 percent. It just turned off. I purchased a new battery and replaced it but the prob…

  divur1 10/24/2022      12:14 713 3 0 0 points
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  S7 - Black Rug Problem

  Hi All, I am new here so please excuse me if this has been answered before. I have a predominantly black rug (picture attached) in my lounge room and…

  SiyonKart 09/11/2021      11:41 706 3 0 0 points
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  Brand New Out of the Box S7 maxv internal error

  This thing doesn't work out of the box. All I get is error after error; cliff sensor error, internal error, and others. Can't even do a quick map. …

  Tom C 08/30/2022      06:39 701 1 0 0 points
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  Robot gets lost on second floor

  Hi there, I have an S5 on 3.5.7_002008 and I'd like to give a bit of feeback as well as ask for help here. So this is a house with two floors. On the…

  southy 04/15/2020      13:19 697 1 0 0 points
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  S7 Turning off Mop?

  Getting one for my in-laws soon. Aside from just making the entire home a "no mop zone" I was thinking that it could selectively turn on mo…

  limbskars94 08/12/2021      14:11 696 0 0 0 points
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  Russian voice for S7 MaxV. Where to find?

  Dear support team, please tell where to find Russain voice pack for S7 MaxV? Moldova region selected in the App. Thanks in advance.

  Exsu 06/26/2022      10:20 693 1 0 0 points
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  q7 max plus maps issues

  Hi, I constantly have issues with my maps on my q7 max plus.. My maps after a few weeks start to get weird and broken and the robot start to have i…

  Danilo 11/28/2023      00:53 690 1 0 0 points
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  Auto empty dock for Q7 Max

  I recently got a Q7 max with just the basic charger. I would now like to get an auto empty dock but i cant seem to find JUST the dock...or if i am se…

  DrwHem 08/17/2023      16:49 688 2 0 0 points
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  Robot Vaccum - "Garage"

  All, My wife and I are building a custom home and we are interested purchasing a robot vacuum, I was originally looking at a Roomba, but have recentl…

  Bryan 06/28/2022      16:13 688 4 0 0 points
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  Roborock S5 max

  Hi eveyone, any one had issues with Roborock S5 max scratching Hardwood floor?! It happens with the mop and without the Mop.Dont know what to do? Bru…

  GilkzReborn 11/20/2020      13:01 688 2 0 0 points
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  H7 brush head disassembly/repair

  Well after only 14 months of use the brush head of my H7 crapped out on me and now very frequently stops spinning while I'm in the middle of vacuumin…

  Kevin5516 03/31/2023      18:27 688 0 0 0 points
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  Roborock S5 software upgrade

  Hi, I've been hearing rumors that S5 model will be discontinued. I just got mine (it's on its way) and I was wondering if the rumors are true. I have…

  Shanis 05/01/2020      01:39 688 4 0 0 points
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  Roborock S7 MaxV device offline

  Hi, I just purchased a new S7 MaxV which is very impressive. I have experience some issues with the device lost connection with WIFI. It would conne…

  ArtY 08/22/2022      05:44 683 3 0 0 points
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  S6 Pure map / navigation issues

  Hi I am having continuous issues with my S6 Pure mapping and navigation. For several weeks this has been my experience: 1. Map the house. 2. Spilt …

  Jono 11/19/2022      05:00 682 3 0 0 points
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  Notifications issue post s5 firmware update

  Hi. I installed the new firmware this morning. Room selection is great. I'm not getting notifications however with room cleaning. When I use Zone c…

  Eli 03/03/2020      15:45 682 5 0 0 points