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  WiFi connection issue

  I have an apt WiFi service and not allowed to have my own router according to the lease. The WiFi does not explicitly allow to connect to 5G or 2.4G,…

  Mr S 12/06/2023      21:25 518 1 0 0 points
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  remote control in error state?

  Sometimes my s5max gets stuck on a chair leg and leads to the wheels being suspended. if I'm there, its fine to move it and resume cleaning. Howeve…

  baylorfan05 12/02/2021      12:35 518 3 0 0 points
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  S6 Pure- "Senors have not been cleaned" message

  no matter how many times I clean the sensors with a dry soft cloth, as directed by your manual, the "sensors have not been cleaned" message…

  TJC 12/30/2022      16:04 517 1 0 0 points
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  Roborock h6 battery

  After one year of occasionaly usage battery is flat. Apparently no epic battery life as suggestad in the advertisment. The product is the missunderst…

  AF 09/03/2022      07:22 516 0 0 0 points
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  S5 Max - random navigation to dock after small manual move

  I had to move the vacuum over a raw carpet edge that was blocking it. Now it is trying to find its way back to the dock, which has not been moved by …

  Colin_young 01/13/2021      15:53 516 5 0 0 points
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  Will S5 support Multi Floors for sure?

  Hi Roborock Support Team, I just bought S5 a couple days ago and seem love it. However, I have two floors in my apartment and realized it doesn't sup…

  Max H 06/14/2020      16:03 514 1 0 0 points
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  no carpet mode in the menu

  Hi there! I have a Mi Robot Vacuum and was advised to switch the carpet mode on to prevent error 5. However, there is no such option in the menu in t…

  vacuumuser 09/27/2021      11:10 512 7 0 0 points
• Comments0
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  Q7 MAX +

  Just purchased q7 max+. Any good suggestions how to schedule the cleaning? I have a 1100 sqft apartment (2 bedroom, 2bath) i have vinyl wood floors a…

  D 08/08/2023      21:17 510 0 0 0 points
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  Roborock S5 Max vs S6 Maxv vs S7

  Hello, I’m fairly new to robot vacuums, and I’m having a hard time making decisions. I was going to purchase the S6 MaxV, however, I noticed a lot of…

  JimieSitu 05/18/2021      11:13 510 1 0 0 points
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  Can S5 Max Vacuum and Mop within the same cycle?

  Hi, just got my S5 Max. Love the vacuuming and mopping but I has thought that you could set it to vacuum a room and then mop it without having to do…

  Ifflanb 06/12/2020      10:38 509 1 0 0 points
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  Roborock S5 Max Mopping Error

  My S5 Max had a problem, it doesn't dampen the mopping anymore, replace the water tank with a new one, replace the mopping base with a new one, if yo…

  Marcelo 07/09/2021      22:54 508 1 0 0 points
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  Retrofit Cyclone Dustbin in Bag Version S7 Dock

  Ot looks like I should be able to use the newly released (in my country) cyclone dustbin with my S7 plus dock that is currently using bags, but it’s …

  Chriszimort 01/18/2022      00:20 504 1 0 0 points
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  Qucik Question!!!

  Can I add cleaner into water tank?

  tonylee 11/26/2019      11:24 504 1 0 0 points
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  Problems

  https://forum.roborock.com/uploads/325/2970PXXDBSUV.jpg https://forum.roborock.com/uploads/010/Q2RCJT38ARK2.jpeg Good morning,  I have robotic vacuum…

  Martex42 12/30/2020      07:53 502 4 0 0 points
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  s6 MaxV issue

  Why does the app say my robot is offline when it's not? This just happened, I was using the robot and app two days ago. Using updated app. I've tried…

  cym 03/31/2022      21:16 501 4 0 0 points