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• Comments5
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  Total lack of support for Roborock - Application crashes on Android non-stop

  The Roborock app is virtually useless until you update it to stop crashing. It fails on Moto G5 Plus. When will the crash reports be reviewed and cor…

  SLPMEP 01/29/2020      02:58 1.2K 5 0 0 points
• Comments3
  Views271
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  Cleanup mode S50

  Hello, my cleanup mode works no more. It is always on balanced (I think) and can not be changed to turbo or max I have the latest update and I rese…

  Frank 04/13/2020      07:49 271 3 0 0 points
• Comments1
  Views714
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  Robot gets lost on second floor

  Hi there, I have an S5 on 3.5.7_002008 and I'd like to give a bit of feeback as well as ask for help here. So this is a house with two floors. On the…

  southy 04/15/2020      13:19 714 1 0 0 points
• Comments1
  Views283
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  My Roborock S4 has trouble on carpet

  I've had my S4 for nearly 4 months. I have recently moved to a different house. My Roborock has no trouble on the hardwood floors, but does not wor…

  Rancher 04/15/2020      18:13 283 1 1 1 point
• Comments3
  Views1.1K
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  Roborock S55 stopped working after latest firmware update

  Hi, after the latest firmware update I cannot use the vacuum cleaner via the app. It shows "Your robot is a Chinese mainland version. It is unce…

  ZhiTaN 03/11/2020      19:33 1.1K 3 0 0 points
• Comments7
  Views5.9K
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  Firmware update

  I'm having problems with my S5 since upgrading to firmware to 3.5.7_002008. It has not completed a clean since the upgrade. It gets lost. it gets par…

  JR 04/07/2020      03:53 5.9K 7 0 0 points
• Comments1
  Views1.3K
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  Multiple Floors

  Is there any way to have the S4 do able to do multiple Floors? I guess I should have researched more - a little naive on my part that I thought most …

  Trey 04/12/2020      03:05 1.3K 1 0 0 points
• Comments1
  Views220
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  Will not reconnect to internet

  No matter what I do the roborock s5 max will not re connect to the internet. It has been for months. Today it was disconnected. I have had to connect…

  Shotgun Willy 04/05/2020      22:52 220 1 0 0 points
• Comments8
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  Receiving Many Errors That Main Brush Might Be Blocked

  For the first two months our Roborock S6 worked fine, but starting a few weeks ago it began stopping in the middle of vacuuming rugs with the same er…

  Ted 04/01/2020      20:27 1.2K 8 0 0 points
• Comments3
  Views368
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  Can't use Zoned Cleanup or Go command after firmware update (3.5.7_002008)

  After installing the latest firmware, 3.5.7_002008, whenever I click on Zoned cleanup I get the message "Updating the map...", then it goes…

  ras1325 04/02/2020      20:33 368 3 0 0 points
• Comments3
  Views2K
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  Roborock app: “The number of room exceeds the limit”

  I just let the vac clean the whole house (single floor) and have one big map/room. It seems the app recognized a couple rooms on the map by itself, …

  Wolf 04/03/2020      00:59 2K 3 0 0 points
• Comments4
  Views2K
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  [S5 Max] Cleaning room more than once

  Hi, I have S5 Max for about a week, it does a great job, just the problem of black carpet is my pain, but it has separate thread... https://forum.rob…

  Auslander 03/25/2020      17:25 2K 4 1 1 point
• Comments2
  Views322
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  Roborock 5S

  After the last (march 2020) update I have NO virtual walls anymore !!!

  Beunaa 03/26/2020      08:56 322 2 0 0 points
• Comments1
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  Main brush is really noisy

  Hi After replacing main brush, the operation started to be very noisy. How can I fix this?

  MA 03/28/2020      13:10 341 1 0 0 points
• Comments1
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  Roborock s5max threshold

  I am thinking about buying a s5max. I live in a single storey house but have a threshold for my kitchen that is 4cm high. I understand the roborock s…

  suiet 03/27/2020      01:05 434 1 0 0 points