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  S5 Max Water Tank Pipe Problem

  Hi I just bought S5 Max 3 weeks ago, and I just notice today that the translucent pipe inside water tank not attached to the water hole, that's why e…

  Johan 04/23/2020      17:05 1.5K 2 0 0 points
• Comments1
  Views332
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  S6 Error 14

  Hi, My vaccum went over dog poop. I cleaned the robot and now I'm having error 14. Can you kindly help? Thanks, Sharoon

  Sharoon 04/21/2020      13:18 332 1 0 0 points
• Comments1
  Views256
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  Map saved / cleaning other areas off the map

  Hi, guys! I bought a Roborock S50 second generation and Im really happy with it. The only thing is the map. I have 2 stairs (of one step) in my house…

  Bello 04/21/2020      17:06 256 1 0 0 points
• Comments7
  Views863
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  Late Notifications

  Lately I've been receiving very late notifications on my phone, for example when the S5 is finished and going to the dock or stuck. Any way to fix th…

  RVD26 03/14/2020      20:23 863 7 0 0 points
• Comments7
  Views1.9K
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  AI Power in S5 MAX

  Hello. In some reviews i saw that S5 MAX have AI Power feature (when vacuum can't finish cleaning becouse have to low battery power, back to dock and…

  VANT 04/14/2020      10:56 1.9K 7 0 0 points
• Comments1
  Views163
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  Buy another Roborock

  hello! I bought a roborock and i’m very happy about that!! I Want to buy another one for my doughter that lives near to me in the same villa and shar…

  VittoriaP 04/20/2020      19:03 163 1 0 0 points
• Comments2
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  s50 roborock couldn't separate rooms

  Hi, First, I carried the robot in my hand and moved it to another room. It was okay, but after a few cleansing it got confused and started to think a…

  Jacob 04/18/2020      07:42 203 2 0 0 points
• Comments3
  Views1.8K
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  Can’t divide room + automation suggestion

  Hello. After updating my s5 to latest firmware 3.5.7_002008 I found a divide room” option in mi-home app (iOS). But when I try to do it I get a “WiFi…

  Naesdnik 04/09/2020      17:33 1.8K 3 0 0 points
• Comments3
  Views432
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  Not optimal cleaning route S5 MAX

  My S5 MAX cleaning hall (named Hol in this picutre) using not optimal ( old ? ) cleaning route https://forum.roborock.com/uploads/432/SW6GIU11W9WP.pn…

  VANT 04/15/2020      12:57 432 3 0 0 points
• Comments5
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  Total lack of support for Roborock - Application crashes on Android non-stop

  The Roborock app is virtually useless until you update it to stop crashing. It fails on Moto G5 Plus. When will the crash reports be reviewed and cor…

  SLPMEP 01/29/2020      02:58 1.3K 5 0 0 points
• Comments3
  Views308
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  Cleanup mode S50

  Hello, my cleanup mode works no more. It is always on balanced (I think) and can not be changed to turbo or max I have the latest update and I rese…

  Frank 04/13/2020      07:49 308 3 0 0 points
• Comments1
  Views821
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  Robot gets lost on second floor

  Hi there, I have an S5 on 3.5.7_002008 and I'd like to give a bit of feeback as well as ask for help here. So this is a house with two floors. On the…

  southy 04/15/2020      13:19 821 1 0 0 points
• Comments1
  Views334
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  My Roborock S4 has trouble on carpet

  I've had my S4 for nearly 4 months. I have recently moved to a different house. My Roborock has no trouble on the hardwood floors, but does not wor…

  Rancher 04/15/2020      18:13 334 1 1 1 point
• Comments3
  Views1.2K
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  Roborock S55 stopped working after latest firmware update

  Hi, after the latest firmware update I cannot use the vacuum cleaner via the app. It shows "Your robot is a Chinese mainland version. It is unce…

  ZhiTaN 03/11/2020      19:33 1.2K 3 0 0 points
• Comments7
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  Firmware update

  I'm having problems with my S5 since upgrading to firmware to 3.5.7_002008. It has not completed a clean since the upgrade. It gets lost. it gets par…

  JR 04/07/2020      03:53 6.6K 7 0 0 points