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  Our 3rd Roborock S6 Exhibits Several Problems

  Our brand new Roborock S6 performed excellently for two months before experiencing constant "main brush might be blocked" errors. The seco…

  Ted 06/15/2020      22:33 207 14 0 0 points
• Comments3
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  Robot doesn't work, doesn't turn on, does nothing, died

  I bought my robot at an online store in Portugal 1 year ago. The Robot is supposed to have a two-year warranty, I await feedback from the store for s…

  Lemon13 07/20/2020      08:17 73 3 0 0 points
• Comments1
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  actualizacion de firmware

  Tengo un S5 max y trato de actualizar el firmware, ya que me indica que hay una versión disponible, pero al presionar actualizar ahora, me arroja err…

  dani 07/24/2020      00:54 35 1 0 0 points
• Comments1
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  Map issues with Roborock S5 max

  Hi, I bouth a new S5 max 2 months ago, and since then it has happened twice already that the roborck gets lost in somewhere after making it stop once…

  RMF 07/23/2020      13:52 181 1 0 0 points
• Comments3
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  Creating different maps with the S50

  We have recently adquired the Roborock S50. In our house, we have a dog's barrier separating two different zones (so the robot cannot navigate throug…

  JoseBrox 07/20/2020      10:18 79 3 0 0 points
• Comments1
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  Six-inch stepdown for Roborock S5 Max

  Hi. I've got a sunken living room downstairs. Approximately six inches lower than the kitchen. I'd like to build a ramp for the S5 Max to use. What …

  sujinyan 07/21/2020      02:50 102 1 0 0 points
• Comments1
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  Just bought S6 and wont connect to wifi`

  I've just received my Roborock S6 and I cant get it connected to the mobile app. i have checked all of these things and still no luck .... Make sur…

  Scott 07/20/2020      15:12 51 1 0 0 points
• Comments1
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  Does support WIFI name with alpha numeric only????????????

  When I tried to add my Roborock S4 to Mi Home, I got the message that it accepts WIFI name with alpha numeric only????????????  It does not even take…

  Saintgeo 07/20/2020      02:16 46 1 0 0 points
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  Device Offline, July 2020

  Help please! Reinstalled the app. Did not work. Signed up another account as Singapore. Did not work. Model : roborock.vacuum.s5e, Serial number : R0…

  Jerry 07/18/2020      00:57 88 6 0 0 points
• Comments1
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  WIFI DETECTION

  ANDROID PHONE CANNOT DETECT THE S5 MAX - i have tried everything in the instructions, troubleshooting, including online! RECEIVED IT A LITTLE WHILE A…

  ROCKIE 07/19/2020      21:11 49 1 0 0 points
• Comments1
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  How do I map a new room?

  When we bought our S4, one of the rooms of our house was closed (we were doing some renovating there). But now, the room is open. How can we make Rob…

  SJB 07/19/2020      18:18 142 1 0 0 points
• Comments1
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  Schedule off by hour

  My schedule cleanings run an hour late. I set the timezone in the app and it shows correct. How can I verify the time on the robot?

  Brock 07/19/2020      15:01 30 1 0 0 points
• Comments1
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  S5 acting weird with the mop installed

  Hi, I have my S5 roborock since March and I had no problem until now. Now when I’m installing the mop, the robot is acting very weird. It looks like …

  Haldan Ciprian 07/19/2020      10:14 79 1 0 0 points
• Comments1
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  Suggestions

  Schedule a cleaning with "Gentle" mode - S5 Max and others

  Hi, It would be great to have a possibility to schedule cleanign using 'Time' option and choose 'Gentle' mode. For now, it allows to select modes sta…

  Deeyw 07/17/2020      15:53 109 1 1 1 point
• Comments9
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  Can you name rooms?

  I use the Roborock app on my iPhone with our S5 Max, and don't see the setting to add room names. Can you name the rooms on the map? I can divide a…

  DanKirk 01/12/2020      16:12 5.2K 9 2 2 points

 

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