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• Comments1
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  No water coming onto mopping cloth

  I have had my Roborock S5 max for 5 months. All of a sudden the mop does not get wet any more.... I have tried different mop settings - no mop zone …

  Loz 09/21/2020      09:37 2.8K 1 0 0 points
• Comments1
  Views110
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  Bettery % incorrect

  Hi! My robot is walking on / off the dock and reporting charging error. I replaced battery with no success, Cleande robot and charger. Got 4v with no…

  Chribba_021 09/20/2020      18:46 110 1 0 0 points
• Comments1
  Views136
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  Unable to connect to Wifi S4

  I have roborock S4, and I am unable to connect to the wifi network. I have tried all possible options for over 2 hours and continue having the same i…

  Rai1234 09/12/2020      21:54 136 1 0 0 points
• Comments1
  Views197
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  Roborock E25

  I have a Roborock E25. It doesn't work. Gives me malfunction code 18. I have tried rebooting, update the firmware but nothing seems to fix it. Any su…

  Moncho 09/14/2020      20:05 197 1 0 0 points
• Comments3
  Views804
  Follows1
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  Direct Suction (no brush roll)

  I have some delicate carpets. I turned off carpet more. Is it possible to turn off brush roll? Is it OK to take the brush roll out and use unit like…

  BZ101 08/24/2020      00:05 804 3 1 1 point
• Comments3
  Views440
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  "Gentle" Mode Missing

  Has the "Gentle" mode been removed? After the recent app update, the "Gentle" mode is no where to be found...

  maxlaw01 09/14/2020      01:04 440 3 1 1 point
• Comments7
  Views1K
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  Votes1
  
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  Add Device in Mi Home for Robot Vacuum Model sdjqr02rr

  I am not being able do connect with my Robot Vacuum in Mi Home app (Android). The automatic scan does not find the device. One thing is that doesn't …

  RobotBrasil 08/30/2020      14:40 1K 7 1 1 point
• Comments3
  Views502
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  The Seller’s Warranty

  I bought Roborock S55 from AliExpress in February this year. The offer included 3-year warranty. After 3 months my Roborock just stopped working (on/…

  Dom 09/17/2020      10:15 502 3 0 0 points
• Comments11
  Views463
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  Votes2
  
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  Roborock S4 - almost useless on carpets. Please help!

  Just replaced my Eufy G30 by Roborock S4 because of greater suction and sophisticated mapping. Did this even against advice from some reviews, online…

  Klopus 09/08/2020      21:36 463 11 2 2 points
• Comments1
  Views801
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  Unintentional grey areas

  House was initially mapped with bedroom doors closed and now those rooms all show as grey so I can't schedule cleans for them . Also certain areas of…

  CMC 09/13/2020      06:26 801 1 0 0 points
• Comments1
  Views151
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  Unable to add S5 Max into Xiami App

  Any idea how to add S5 max into Xiami App. I already tried multiple times but it not detect the S5 Max. I also tried to add manually whereby connect …

  Romeo 09/13/2020      05:40 151 1 0 0 points
• Comments3
  Views195
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  My roborock is not working!!

  Hi, i just bought my roborock 4 months ago, and after i update the latest version, my roborock is not working as usually. And i try to reset it but i…

  Khey 09/11/2020      04:12 195 3 0 0 points
• Comments2
  Views575
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  Roborock S6 - cant connect Wifi

  https://forum.roborock.com/uploads/356/YQYL83IF0GYZ.png I have tried everything possible in order to connect to Wifi in 'Roborock' app. Mi Home works…

  simonj 09/12/2020      15:16 575 2 0 0 points
• Comments3
  Views254
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  Votes1
  
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  S4 Multi floor

  I purchased the S4 with the promise of the multifloor support. Is there any ETA on the release of this feature or is there a way to bootleg the app t…

  Chase 06/13/2020      19:05 254 3 1 1 point
• Comments3
  Views271
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  No Mop Area didn't do dry clean

  Hello, why my robot s5 max, didn't dry clean my carpet at all? A made this area No Mop to not wet cleaning, but it didn't clean it with dry clean to…

  Danilenkob 09/10/2020      08:14 271 3 0 0 points